End User Software License Agreement

IMPORTANT— READ CAREFULLY BEFORE DOWNLOADING, INSTALLING, COPYING OR USING THE SOFTWARE
This Software License Agreement (the “Agreement”) is a legal agreement between made by and between TFW Labs, Inc. (“TFW Labs”) and You, the end user (either an individual or a business entity) and henceforth referred to as “Customer” for the software and associated electronic documentation (collectively, the “Software”). TFW Labs and Customer are collectively referred to as the Parties.
BY CLICKING “I AGREE’’ OR BY DOWNLOADING, INSTALLING, COPYING, AND/OR OTHERWISE USING THE SOFTWARE ACCOMPANYING THIS LICENSE AGREEMENT, CUSTOMER INDICATES ITS ACCEPTANCE OF THESE TERMS AND CONDITIONS AND AGREES TO BE BOUND BY THE TERMS OF THIS AGREEMENT, INCLUDING THE WARRANTY DISCLAIMERS AND LIMITATIONS OF LIABILITY BELOW. IF CUSTOMER DOES NOT ACCEPT THESE TERMS, SELECT THE “I DECLINE” BUTTON AND EXIT NOW. UNLESS CUSTOMER AGREES TO THE PROVISIONS OF THIS AGREEMENT, CUSTOMER MUST NOT DOWNLOAD, INSTALL, COPY OR OTHERWISE USE THE SOFTWARE AND CUSTOMER MUST DELETE THE SOFTWARE FROM CUSTOMER’S HARDWARE.

Definitions

Whenever used in this Agreement, the following terms shall have the meaning ascribed to them below. Other capitalized terms used in this Agreement are defined in the context in which they are used and shall have the meanings ascribed therein. The terms defined in this section or elsewhere in this Agreement include the plural as well as the singular

  • “Products” means Software and Documentation.
  • “Software” means TFW Lab’s proprietary software, including upgraded, updated, patched, or otherwise modified, or enhanced versions, and any derivative works of the foregoing.
  • “User” means a person who is authorized to access and use the Software under this Agreement.

License to Use

Subject to the terms and conditions of this Agreement and Customer’s payment of applicable subscription fees, TFW Labs hereby grants to Customer a non-exclusive, non-transferable license (“License”) to use Software and all accompanying written materials describing the use and operation of the Software and the “Documentation” for the term specified in an applicable order, solely for Customer’s internal business purposes and solely in accordance with the provisions of this Agreement. Software is only provided on a subscription basis unless covered under separate license agreement. The details of any purchase of rights to use the Products will be through an ordering document between Customer and TFW, a subsidiary of TFW or any authorized reseller of TFW Labs. TFW Labs assumes no obligation or liability with respect to the Products, other than as expressly set forth in this Agreement. Customer agrees to prevent and protect the contents of the Products from unauthorized disclosure or use. The subscription to the Software is based on per user per month cost paid either quarterly or annually in advance. Every user in TITAN must have an active license attached to the subscription in accordance with the pricing structure and allowed users for that subscription. License information and activation is controlled by TFW Labs through its proprietary license manager. License is linked to the Office365 or SharePoint domain name. Customer is solely responsible for obtaining rights to use any third-party software, including any platform on which the Products rest or integrate.

Ownership

Customer acknowledges and agrees that the Products are a proprietary product of TFW Labs and that TFW Labs or its licensors own all right, title and interest in and to the Products, including all related or derived intellectual property rights. The Software is licensed and not sold unless covered under separate license agreement. The organization, structure, sequence, logic, and source code of the Software constitute valuable trade secrets of TFW Labs and/or applicable third parties. Without limiting the foregoing, the Products are protected by the federal copyright laws of the United States and India and other international copyright treaties. Customer may make a reasonable number of backup or archival copies of the Software, and Customer may also copy the Documentation for its internal use only. All copies of the Software and the Documentation must include TFW Lab’s copyright, trademark, and other proprietary rights notices.

Use Restrictions

The Software must be used only in connection with Customer’s own internal business operations, and not those of any third party. Customer shall not rent, lease or sublicense the Software or use the Software to operate in or as a time-sharing, outsourcing, service-bureau, hosting, application service provider or managed service provider environment. All rights not expressly granted herein are retained by TFW Labs and its licensors. Customer may not rent, lease, transfer, sublicense, distribute or transfer your rights in the Software to others. Customer may not modify, translate, reverse engineer, decompile, disassemble, or create derivative works based on the Software, or attempt in any way to determine the source or object code of the Software. Customer shall not under any circumstances and shall not permit a third party to: (a) decompile, disassemble, reverse engineer, or otherwise attempt to reconstruct or discover the source code of the Software; or (b) prepare derivative works of or otherwise modify the Software; or (c) change or remove any product identification, copyright, trademark or other notice from the Software and the Documentation. Customer may not remove any proprietary notices or labels on the Software. Customer’s rights under this Agreement may not be assigned, delegated, or otherwise transferred without the prior written consent of TFW Labs.

Term and Termination

Term: This License Agreement is effective upon subscribing the Software and shall continue until terminated or failure to renew subscription. The subscription term of each Software license granted hereunder shall be as set forth in an applicable ordering document.

Termination: TFW Labs may terminate this Agreement immediately if Customer violates any of the license terms set forth in this Agreement. Upon termination, Customer agrees to promptly remove all complete and partial copies of the Software from all computer storage devices and destroy the Software and all Documentation. At TFW’s written request, an authorized senior executive of Customer shall certify in writing to TFW that all complete and partial copies of the Software and the Documentation and the have been destroyed and that none remain in Customer’s possession or under its control. The provisions of this Agreement that would, by their nature or through the express terms of this Agreement, survive the termination or expiration of this Agreement shall so survive.

Confidential Information

The Parties acknowledge that during the performance of this Agreement, each Party may have access to certain of the other Party’s confidential and proprietary information (“Confidential Information”). The Products are the Confidential Information of TFW Labs. Each Party agrees that (i) all items of Confidential Information are proprietary to the disclosing Party and will remain its sole property; (ii) to use Confidential Information only for the purposes described herein; (iii) not to reproduce Confidential Information; (iv) to hold in confidence and protect such Confidential Information from dissemination as if it were its own; and (v) to return or destroy all Confidential Information that is in its possession upon termination or expiration of this Agreement. Notwithstanding the foregoing, the provisions of this Section 6 will not apply to Confidential Information that (a) is publicly available or in the public domain at the time disclosed or becomes publicly available or enters the public domain through no fault of the recipient; (b) is rightfully communicated to the recipient by persons not bound by confidentiality obligations with respect thereto; (c) is already in the recipient’s possession free of any confidentiality obligations with respect thereto at the time of disclosure; or (d) is independently developed by the recipient. Notwithstanding the foregoing, each Party may disclose Confidential Information to the limited extent required to comply with the order of a court or other governmental body, or as otherwise necessary to comply with applicable law.

Warranty Disclaimer

THE PRODUCTS ARE PROVIDED ON AN “AS-IS” BASIS, WITHOUT ANY WARRANTY OF ANY KIND. TFW LABS SPECIFICALLY DISCLAIMS ALL WARRANTIES, REPRESENTATIONS, AND CONDITIONS OF ANY KIND OR NATURE, WRITTEN OR ORAL, EXPRESS, IMPLIED, OR STATUTORY REPRESENTATIONS AND WARRANTIES, INCLUDING WITHOUT LIMITATION ALL WARRANTIES AND CONDITIONS OF TITLE, ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT; AND, ALL WARRANTIES ARISING FROM COURSE OF DEALING, CUSTOM OR USAGE OF TRADE ARE HEREBY EXCLUDED. UNLESS CONTRACTED SEPARATELY, TFW LABS IS NOT OBLIGATED TO PROVIDE SUPPORT OF ANY KIND FOR THE PRODUCTS. WITHOUT LIMITING ANY OF THE FOREGOING, TFW DOES NOT WARRANT THAT THE SOFTWARE WILL OPERATE ERROR FREE OR UNITERRUPTED OR WILL MEET CUSTOMER’S REQUIREMENTS. Customer bears the entire risk as to the quality and performance of the Software.

Waiver of Certain Damages

IN NO EVENT SHALL TFW LABS, ITS AFFLIATES, AND/OR ITS LICENSORS, SUPPLIERS OR THEIR DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO OR THROUGH CUSTOMER FOR INCIDENTAL, INDIRECT, SPECIAL, CONSEQUENTIAL, PUNITIVE, TREBLE, OR EXEMPLARY DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION, LOST PROFITS, REVENUE, PROFITS, OR GOODWILL, LOSS OF DATA, SOFTWARE, USE, BUSINESS OR BUSINESS INFORMATION, BUSINESS INTERRUPTION, OR OTHER ECONOMIC DAMAGE, AND FURTHER INCLUDING INJURY TO PROPERTY, AS A RESULT OF USE OR INABILITY TO USE THE PRODUCTS OR BREACH OF ANY OTHER TERM OF THIS AGREEMENT, UNDER ANY THEORY OF TORT, CONTRACT, INDEMNITY, WARRANTY OR STRICT LIABILITY, REGARDLESS OF WHETHER TFW LABS AND/OR ITS LICENSORS AND SUPPLIERS WERE ADVISED, KNEW OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES.

Limitation on Damages

IN NO EVENT SHALL TFW LAB’S CUMULATIVE LIABILITY FOR ANY DAMAGES BE IN EXCESS OF THE LICENSE/SUBSCRIPTION FEE PAID FOR THE USE OF THE SOFTWARE, EVEN IF TFW LABS SHALL HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGES.

Records and Audit

Customer shall keep and maintain full, accurate and detailed records regarding its deployment and use of the licenses granted under this Agreement. TFW Labs may, at its expense, no more than once per year, and on thirty (30) days prior written notice, audit Customer’s use of the Software and compliance with this Agreement. Any such audits shall occur during normal business hours and shall not unreasonably interfere with Customer’s business operations. If any such audit reveals a deficiency in any amounts due to TFW Labs or its reseller hereunder, Customer will be invoiced for such underpaid fees based on the price List in effect at the time the audit is completed. If the underpaid fees exceed five percent (5%) of the license fees paid, then Customer shall also pay TFW Lab’s reasonable costs of conducting the audit

Miscellaneous

  • Notices. Any notices or other communication required to be given to the other party under this Agreement will be given in writing. Notices to TFW Labs are to be sent as follows: 2100 N Greenville Ave, Suite 201P, Richardson TX 75082, Attn: Company Officer, and must be either (i) delivered in person to TFW Labs or (ii) sent by overnight courier service, properly addressed and prepaid, or (iii) sent by United States Postal Service certified or registered mail, return receipt requested, properly addressed and with the correct postage. Notices to Customer will be to the address listed on the applicable order.
  • References. Customer grants TFW Labs permission: to identify Customer publicly as a customer/user of the Product, and permission to use information about Customer and Customer’s use of the Products in order to provide the Products, improve or derive the Products, and market and sell the Products in the marketplace.
  • Entire Agreement. This Agreement contains the entire understanding of the parties with respect to the matters contained herein. No prior or contemporaneous representations, expressions, or agreements, either written or oral, or any handwritten modifications, any course of dealing, usage of trade or course of performance under this or other agreements shall alter the terms of this Agreement. There are no promises, covenants, or undertakings other than those expressly set forth herein.
  • Modifications, Invalidity, Waiver. Except as otherwise provided herein, modification or amendment to this Agreement shall not be valid or effective unless in writing and signed by both parties. The invalidity or non-enforceability of any particular provision of this Agreement shall not affect the other provisions, which shall be valid and enforceable to the fullest extent permitted by law. No waiver of any of the provisions of this Agreement shall be binding unless it is in writing and signed by the party granting the waiver. No waiver shall be deemed to, or shall, constitute a waiver of any other provision, whether or not similar, and no waiver shall be deemed to, or shall, constitute a continuing waiver.
  • Assignment. This Agreement or any of the related rights or obligations hereunder and any other licenses granted hereby are not assignable by Customer without the prior express written consent of TFW. Any attempt to make such transfer, assignment, or delegation by Customer shall be void.
  • Severability. If any provision is or becomes, at any time or for any reason, unenforceable or invalid, the remaining provisions shall continue with the same effect as if such unenforceable or invalid provisions were not inserted herein, provided that the ability of either party to obtain substantially the bargained-for performance of the other shall not have thereby been impaired.
  • Applicable Law. This Agreement shall be governed by and construed and enforced in accordance with the laws of State of Texas, USA without regard to its choice or conflicts of law principles. Application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded. The parties agree that the Uniform Computer Transactions Act or any version thereof, adopted by any state in any form (“UCITA”), shall not apply to this Agreement, and to the extent that UCITA is applicable, the parties agree to opt-out of the applicability of UCITA pursuant to the opt-out provision(s) contained therein. Customer acknowledges that TFW Labs will have the right to seek an injunction, if necessary, to prevent a breach of Customer’s obligations hereunder.
  • Export. Compliance; Government Restrictions. Customer acknowledges that certain software and technical data that may be provided hereunder may be subject to export and re-export controls under the U.S. Export Administration Regulations and/or similar regulations of the U.S. or any other country. Customer warrants that it shall not export or re-export any such software or technical data or any direct product thereof in violation of any such laws. Customer warrants that it shall comply with all laws and regulations including, without limitation, import and customs laws and regulations.
  • Access. End user agrees to provide remote access to their Office365/SharePoint server incase TFW Labs needs such an access to resolve the issue and provide technical support
  • Software Manufacturer. Manufacturer is ADAPT Software India Pvt. Ltd. Which is fully owned subsidiary of TFW LABS, INC. having their offices at 544E Sector 37, Pace City2, Gurgaon, Haryana 122001 in India.
  • Neither party will be deemed to be negligent, at fault or liable in any respect for any delay or failure in performance resulting from acts of God, war, accidents, labor disputes, strikes, power interruptions or outages, manufacturer delays, inability to secure equipment, or any other cause beyond the reasonable control of the party delayed.
  • 11.12. Federal Governmental End Use Conditions. If acquired by any agency of the United States government, such agency acknowledges that (i) the Software constitutes “commercial computer software” or “commercial computer software documentation” for purposes of 48 C.F.R. 12.212 and 48 C.F.R. 227.7202-3, as applicable, and (ii) such agency’s rights are limited to those specifically granted to you pursuant to this Agreement. This section only applies where and to the extent that the laws and legislations as referred to in this section are applicable. TFW Labs provides the Products for ultimate federal government end use solely in accordance with the following conditions: any government technical data and software rights related to the Products includes only those rights customarily provided to the general public, as further specified in this Agreement. The foregoing license is provided in accordance with specific sections of the Federal Acquisition Regulation (FAR) including FAR 12.211 and FAR 12.212 and, as applicable to any transaction with the Department of Defense, the Defense Federal Acquisition Regulation Supplement (DFARS) including DFAR 252.227-7015 and DFAR 227.7202-3. To the extent any governmental agency needs rights not otherwise granted under this Agreement, it must negotiate with TFW Labs to allow for a determination as to whether there are terms and conditions which are acceptable for granting such requested rights and, if so, any such additional terms and conditions must be set forth in a mutually agreeable written addendum to this Agreement.